Politique d’expédition
At AURELIX, we are committed to delivering your order as quickly and smoothly as possible.
Order Processing
All orders are processed within 1 to 3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with your tracking information.
Shipping Times
Estimated delivery times may vary depending on your location:
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United States: 5–10 business days
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International: 7–15 business days
Please note that shipping times are estimates and may vary due to customs clearance, carrier delays, or other factors beyond our control.
Shipping Carriers
We work with reliable international and domestic carriers to ensure safe and efficient delivery of your order.
Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take 24–48 hours to appear.
Customs & Duties (International Orders)
International orders may be subject to customs fees, import taxes, or duties depending on your country’s regulations.
These charges are the responsibility of the customer.
Address Accuracy
Please ensure that your shipping address is complete and accurate at checkout.
AURELIX is not responsible for orders delayed or lost due to incorrect or incomplete addresses.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery time, please contact us at:
Our support team will be happy to assist you.
Contact
If you have any questions regarding shipping, feel free to contact us at:
support@aurelix.com